For Clinic Owners & Multi-Site Groups

Care-plan patients don't cancel. They just stop booking.

Posture 4 Health turns the posture scan your practitioners already trust into a retention system. Patients get one score they understand and a portal that keeps them engaged between visits. You get one dashboard across every location — objective outcomes, and who's drifting off their plan, before they're gone.

Built by a practicing chiropractor running two clinics.

Posture 4 Health scan screen with a Vitality Score, alongside the patient portal on a phone
The Silent Back Door

Every clinic loses care-plan patients silently.

They don't ring to cancel. Visits stretch out, the home exercises fade, and one day the file is simply inactive. Recall depends on whether the front desk remembered. Progress lives in the practitioner's head, so the patient never quite sees it for themselves.

And if you run more than one location, you find out in the quarterly numbers — months after it happened, with no way to see which clinic, which practitioner, or which week it started.

Pillar One — Retention

Close the back door.

A two-minute tablet scan produces a Vitality Score — one number patients track the way they track a fitness score. Between visits, their portal keeps the plan in front of them:

  • Their care journey map — where they are, what's next
  • Exercise streaks, badges and daily home-care check-ins
  • Before/after comparisons they can actually see
  • Their next appointment, with one-tap visit requests

Automated re-scan worklists and appointment reminders mean recall stops depending on whether the front desk remembered. Care plans stop failing silently, because progress is visible to the patient — not just to you.

Patient portal on a phone showing posture score, exercise streak and next assessment
Dashboard alert: 12 clients need attention — lapsed, in recall, due a re-scan, awaiting a plan
The board flags who's drifting — lapsed, in recall, due a re-scan — before they drop off.
Before and after posture comparison showing a 33-point Vitality Score improvement with a share progress card button
Pillar Two — Referrals

Open the front door.

Progress that patients can see is progress they talk about. Posture 4 Health puts sharing where it belongs — in the patient's hands:

  • Shareable progress cards, straight from the portal
  • Refer-a-friend links with automatic follow-through
  • Family posture checks patients can book for the people they live with
  • Kiosk screening mode for community events — runs on a tablet, works offline
  • Review-asks sent automatically at sensible moments in care

New patient flow stops being a separate marketing project. It becomes a by-product of care done visibly.

Pillar Three — Consistency

The same patient experience in every clinic.

Same scan protocol. Same scoring engine. Same report language. A first-year associate produces the identical patient-facing report your most senior practitioner does — because the framework, the thresholds and the wording are the platform's, not the individual's.

  • Group-level defaults with per-clinic overrides
  • Per-location branding on reports, emails and the patient portal
  • One shared method — the 4R Protocol — every practitioner delivers the same way
Right now, your patient experience varies by who's behind the camera. This is the pillar only a multi-site owner feels.
Front desk tablet, practitioner desktop and patient phone all running Posture 4 Health in sync
Owner dashboard showing practice growth, client stages, plan completion and journey automation across the group
Pillar Four — Risk & Visibility

See every clinic. Audit none of them.

Every report and patient message uses appropriately hedged, AHPRA-conscious language — baked into the platform, so you're not reviewing each associate's wording after the fact.

  • Validated outcome instruments — ODI, NDI, NPRS and others — alongside Vitality Score trends
  • Objective outcome data per clinic and per practitioner
  • Tenant-isolated data with role-based access, plus optional staff two-factor authentication
  • Cliniko integration — it slots into the workflow you already run, rather than replacing it
The Clinical Loop

How it works on the floor

Four steps between appointments — the retention layer is built into the clinical workflow, not bolted on beside it.

1

Scan

Two-minute lateral and AP capture on a tablet. AI detects the postural landmarks and calculates the Vitality Score — objective, reproducible, every visit.

2

Report

A clear, patient-friendly report in your chosen clinical style — acute, corrective, neurological or 4R — written in plain, appropriately hedged English and emailed in one click.

3

Home care

A matched exercise programme designed to run alongside chiropractic care. Patients log completion from their phone; your team sees compliance without picking one up.

4

Re-scan

Reassessments are compared automatically — score trends, region-by-region change, progress narratives. The recall loop runs itself, and the patient sees the result.

Vitality Score trend chart climbing from a baseline of 46 to 79 over six months of care
Every re-scan adds to the trend — the evidence a patient needs to keep going, and the data you need to plan the next phase.
Straight Answers

Questions owners actually ask

"We already use a posture assessment app."

That's an assessment tool. This is assessment plus the patient engagement layer plus multi-site management. The scan is the entry point, not the product — the retention system around it is what you're buying.

"What does it cost?"

Less than one retained care-plan patient per clinic per month. Do that maths with your own visit fee and plan length — then look at the plans.

"Will my practitioners actually use it?"

It was built by a practicing chiropractor running two clinics, around a structural and neurological framework practitioners already believe in. The workflow fits between adjustments — and once patients start asking for their score, adoption tends to follow.

"We're a single clinic."

It works from one practitioner up. Retention and referrals pay their way at any size — and the consistency and visibility layers are already there the day you open a second location.

See your whole group on one dashboard.

A 20-minute walkthrough with your numbers — visit fee, plan length, locations — so you can see what retention is worth before you spend anything.

Book a Demo