Last updated: October 2026
These Subscription Terms apply to all plans for the Posture 4 Health platform ("the Service"), provided by Port Jackson Investments Pty Ltd ATF Port Jackson Investments Trust (ABN 69 172 518 163) of 346 Moreland Rd, Brunswick West, Victoria 3055, Australia ("we", "us", "our"). By creating an account or using the Service, you agree to these terms.
Current plans and prices are listed on our Pricing page. Paid plans (Solo, Practice, Group and Enterprise) are sized by the number of practitioners they cover and include the same platform, except that team-oversight features such as shared client records, the practice-wide compliance dashboard and per-practitioner breakdowns start at the Practice plan. Additional locations can be added to any plan. All prices are in Australian dollars and include GST.
We may change plan pricing or features from time to time. If a change affects your current subscription, we will give you at least 30 days' notice by email before it takes effect. Continuing to use the Service after that date means you accept the change. If you do not agree, you may cancel before the change takes effect.
Paid plans start with a free trial of one month. You will not be charged during the trial. At the end of the trial, your subscription automatically converts to a paid subscription at the plan's listed price, billed monthly or annually as you chose, unless you cancel before the trial ends.
Paid subscriptions are billed in advance, monthly or annually as you choose, via our payment processor (Stripe), using the card or payment method you provide. Prices are in Australian dollars and include GST. Subscriptions automatically renew at the end of each billing period unless cancelled.
If a payment fails, we may retry the charge and will email you to update your payment details. If payment is not received within a reasonable period, we may suspend or downgrade your account until the balance is resolved.
You can cancel your subscription at any time from your account settings, or by contacting us at contact@posture4health.com. Cancellation takes effect at the end of your current billing period — you will keep access to your plan's features until then, and will not be charged again afterwards.
We do not provide refunds or credits for partial billing periods, including if you cancel partway through a month or a year or do not use the Service during that period. Nothing in this section limits any rights you have under the Australian Consumer Law that cannot be excluded, including remedies for services that are not provided with due care and skill.
You can upgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades take effect at the start of your next billing period, and any features only available on your current plan will no longer be accessible from that date.
If your subscription ends or is cancelled, your account and stored data will be retained for a reasonable period in case you wish to resubscribe, after which it may be deleted. You can request export or deletion of your data at any time by contacting us.
These terms are governed by the laws of Victoria, Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.
Questions about billing or these terms can be sent to contact@posture4health.com.